7 Steps to Improve Employee Engagement with Recognition

Success in business is all about the people. People make a business successful, not matter what industry you are in; employees are your biggest competitive advantage. The foundation of any successful business is the people, and a focus on ensuring staff feel happy and valued is important. It requires .

Marketing ultimately is about values

In my book, The Power of Wow! Why Thank You Makes Dollars & Sense, I discuss how powerful it is to connect emotionally with your customers. In particular, the chapter I wrote, Memorable moments: defining the customer experience covers the key buying patterns of consumers and how that can .

Awesome Christmas Marketing Campaign

In my book, The Power of Wow! Why Thank You Makes Dollars & Sense, I discuss how powerful it is to connect emotionally with your customers. Watch the video that follows, it shows a promotion by Westjet, which is one of the most surprising, genuine and ingenious campaigns I’ve .


I read an article on Inc.com tonight; it was related to how you can motivate and make someone’s day. Motivating and recognising people are topics I talk about in my book The Power of Wow! Why Thank You Makes Dollars & Sense. I’ve worked in the corporate world for .

7 of the worst Christmas gifts ever.

Article about 7 of the worst Christmas gifts ever.
Christmas is just around the corner, and you can be assured that bosses everywhere are starting to think about what they are going to buy their clients, suppliers and employees this Christmas. Some of the gifts will be fantastic, some good and some really not so good. Over the .

Christmas / Xmas gifts ideas for her

Christmas is only 25 days away! Where has 2012 gone?  Christmas is a time for cheer and joy, it is a time for spending quality time with your loved one, and it is a time for showing that you care. It is a time for giving and receiving gifts, .

Happiness Equals Rewards

How happy are you? Recently, I started thinking through this question, and how happiness or the lack there of can affect people in everyday life. I’ve always tried to live by the philosophy that you are the master of your own destiny, if you are not happy, you have .

Employee Recognition

7 Key Tips To Keep Your Employees Motivated and Happy I’m a firm believer in the fact that your employees are a big asset to your business.  Your business can’t operate without people, they make your business, and high staff turnover reduces productivity and increases costs. In today’s hyper-connected economy, .

Women in Business – Credit Yourself

I’m currently reading “Lean In: Women, Work and the Will to Lead.” by Sheryl Sandberg’s Facebook’s Chief Operating Officer. She provoked a lot of conversation on feminism in the workplace with her book. The book sold nearly 150,000 copies in its first week and has held the top non-fiction spot .

Million Dollar Woman Interview

Below is an interview about Gift Wrapped Up which featured on Million Dollar Woman.  A need to regain her spark and a desire to help businesses develop lasting connections with clients, customers and staff through “wow moments” were the catalysts for Caroline Kennedy launching corporate hamper business Gift Wrapped Up. However, there .